How is it we have been sending people into space for 50 yrs but cant design a simple vacuum cleaner that can pick up dirt from a shallow pile carpet and solid parquet floor. Freestanding White. This is great, especially when you dig into the detail of … Choose from the latest mobile phones on AO.com. So 4 weeks ago I called them out. They suggest try to charge again and if it still won’t work, call again. AWFUL CUSTOMER SERVICE, AWFUL SERVICE, AWFUL EXPERIENCE, AWFUL REVIEW. Quiet to run. Thanks for signing up. Disgraceful ! Credit is provided by NewDay Ltd, 7 Handyside Street, London, N1C 4DA. Pleased so far. After 4 calls & 3 hours on the phone in total we have got nowhere! The clock/timer recently stopped working. After calling numerous times, I was told I could not get refund or new one even though it was never used and I had to bring it to get repairs at one of their repair centers. Manage your cookies here Delivery guys very helpful too. I have purchased many, many Hoover floor cleaners - but his one is not fit for purpose, so I will have to think twice before buying Hoover products again! These are known statistics relating to customer complaints. I will avoid Hoover at all costs from now on. ... Hoover DXC8DE-80 Review (Score: 78/100) 9. Not good. £429 ... Had the product about 3 weeks so take my review with a grain of salt. Hoover washer dryers offer high performance in terms of efficiency and capacity (up to 13 kg washing capacity and 8 kg drying capacity). We wished to know when the part came in, what is their Service Level Agreement, how does the SLA relate to ourselves . Washer/ dryer terrible customer service I purchased a hoover washer dryer and was happy with it until whilst still under warranty the dryer stopped working, it was not getting hot ! And as well as tidy he was very friendly. Washing machine cleans well. It could not be repaired then, so the relevant parts were ordered. Bosch has put together a smart, efficient design that … HORRIBLE customer service. AO Retail Limited acts as a credit broker for NewDay Ltd on an exclusive basis and is not a lender. This is causing me great difficulty. It has good energy efficiency with an A rating, and it has great performance too with an A rating in wash, spin and dry. When I expressed my disbelief the adviser afforded to let me have it the special price of £35. Original review: Dec. 15, 2016. I have a couple of questions did the work experience lad design this vacuum who has never before operated one as he comes from Mars and didn't understand the brief? NewDay Ltd and AO Retail Limited are each authorised and regulated by the Financial Conduct Authority. Very proffesional. The hose is cumbersome and dangles in the way. Typical price. Have a Hoover electric oven bought just over 12 months ago. Called 03444 995599 3 times now - 4th call i used 01685 721 222 ending up with sales team. Since this happened in the beginning of our states Covid shut down , all were closed. Hold your horses. My 6 month old Hoover oven broke down so I rang the customer service department. Hoover WDWFT4138AH 13KG / 8KG 1400 Spin Washer Dryer review got a score of 8.4/10 from customer reviews. Our site uses cookies to give you the best experience. Further response advised the part was in Italy and we would be notified as a matter of priority for an appointment on it's anticipated arrival. The washer/dryer set I use has been very useful. Pros . The tumbler is hot and is not spinning so how can this be user error! Test score % Reviewed Sep 2019. Compare. Sensor dryers usually have more programmes, allowing you to set the most suitable setting for whatever you’re drying. The unit itself is heavy and uncontrolled. ... Hoover HBWD7514DA Integrated Washer Dryer Review. A cheap and classic 7kg capacity washer dryer, very good for individuals or couples. Reviews of Hoover Dynamic Next Advance WDXOA4106 10Kg / 6Kg Washer Dryer. I repositioned the clean water tank, as per instructions, several times, and nothing. Love it. His name was Mark.and he came to our house on a very courtiouse manner. Hoover Dynamic Next WDXOA496C 9Kg / 6Kg Washer Dryer with 1400 rpm - White / Chrome - A Rated, 9kg drum capacity - great for medium-sized households, Automatically adjusts settings to take care of clothes, Hygiene+ and 90 degree cycles help kill germs, Control your appliance with an Android smartphone app, Need help? He advised that at 30 days we are entitled to a new machine. A solid choice in a combo-washer dryer that is very energy efficient. First calls just seemed to want to sell a warranty plan ! Candy Hoover Group S.r.l. with sole shareholder, company to management and coordination activity of Candy S.p.A., registered office: Via Comolli, 16 - 20861 Brugherio (MB) - Italy, corporate capital € 30,000,000.00 fully paid up, Italian tax code and registration number with Monza e Brianza Companies Register 04666310158, VAT IT00786860965 Product Review: The Hoover WDXOC485A-80 is a freestanding washer-dryer that can wash up to 8kg and dry up to 5kg. Tumble dryer leaves clothes soft and uncreased. 8016361941243 7472844 7472844. Key Features. Brand new washing machine Having what I thought to be a problem…, Hoover Velocity Evo Reach - Stay clear of this model. I rang the Hoover helpline/ customer service as I’d had a washing machine delivered 14 days before and it wasn’t working properly, hoping to sort it out the lady was very very rude and told me that Even though the machine I’d bought was a 10KG machine the instructions manual on page 18 states that you cannot put more than 2.5 kg of washing on a daily wash, I told her that I’d needed to freshen up a child’s duvet cover and pillow case and she told me that it would be too heavy when wet for the machine, this is ludicrous a machine that hoover claim is 10KG cannot actually wash that weight of washing on any program except the cotton 5 hour one.When I tried to explain that the reason I bought the machine was because of the short 30 degree wash cycle, I was told that I should have read the specifications for the machine prior to purchase, I actually did do this and nothing was mentioned, I also told her that the machine was so noisy when the drum turned and spinning that it sounded like a police siren coming down the road, she was very unhelpful dismissive and rude to me, So much so that she had me in tears on the phone.It was so bad that I ended up going back to the retailer who I purchased from and they were very very helpful, they are replacing it with a non Hoover machine, thank goodness!I absolutely would NOT recommend a Hoover appliance and I certainly wouldn’t recommend contacting their customer service centre, the appliances are poor quality and the bad customer service they provide is absolutely shocking! I therefore emailed David Meyerowitz, the Chie Executive Officer, about our situation. currys exchanged one we got a becko 100 pound more but it’s very good atm i’m on the phone again right now, about the other one again, been waiting for 44 mins up to now good job we get free call mins now days.. CASE REF; #242D1BPAwful service. Terms apply. © 2020 Trustpilot, Inc. All rights reserved. No need for rudeness eh? instead they insist on us the customer as refusing them access which is utter complete lies who wants a unsafe cooker to be told by THEIR OWN engineer that the wires keep burning out and shorting circuit THIS IS DANGEROUS yet we've been ignored. Choose from the latest mobile phones on ao.com, ao.com is operated by AO Retail Limited, registered in England with company number 03914998 whose registered office is at 5a, The Parklands, Lostock, Bolton, BL6 4SD, The goods you buy from this site will be purchased from AO Retail Limited. Read 1 more review about Hoover Only the latest review will count in the company's TrustScore M.H. I eventually got through to the right department who, after asking my run through some tests, decided that the brush head was in fact a ‘consumable’ and asked me for £48 for a replacement! !I have complained yet again that after 4 engineer visits, numerous phone calls and SEVERAL WEEKS I still have a broken machine!!! When you start to hoover there is an horrific click as you flex the head like you are breaking a branch of a 80 Yr old oak tree. Really good. I am sorry but i received my new Hoover RD1076JDUK washer dryer a few weeks ago and i hate it. . Best Hoover Washer Dryer Reviews and Deals (82) Filter. he actually hung up on me! In July 2020 the powered brush head stopped working but since it was still under warranty I thought there’d be no problem getting it fixed. Updated June 23, 2020. However I would be happy to become a product tester who would give you a honest review rather than the clueless fools you have used in the past leading you to market this piece of rat poo! bought a Hoover Powerdash Pet carpet shampooer. I then asked for a loan machine or replacement, he said he would Escalate the case to Resolutions. Do not buy Hoover always go for Hotpoint . PLEASE CANCEL OUR SEERVICE WITH YOURSELVES AND TAKE BACK THIS AWFUL DEVICE FROM OUR PREMISES. “Never buy Hoover” Written on: 11/04/2016 by 122Grant (1 review written) Never ever buy a Hoover Candy this machine purchased 2yrs ago has had 10 engineers out seven pumps 5 programmers engineer has ripped my Lino and flooded kitchen as broke pipe during repair and didn't tell, have never had more than 3 months without a repair and takes 2 weeks to come, never gas parts so another 2 … Compare the cheapest UK prices. AVOID THIS COMPANY they discrminate aganist customers do not reply to customer. Two weeks to fix a relatively new oven under warranty is terrible and will certainly put me off buying Hoover again! Hoover (89) Type of dryer. Customer Reviews — Hoover H-WASH 300 Integrated 8Kg / 5Kg Washer Dryer - White / Chrome - A Rated. Easy to use and looks smart, I agree to AO Retail Ltd sending me marketing messages to my email address, Sorry, there was a problem please try again later. Please understand its not being on hold that is my issue it is the horrendously rude and arrogant attitude of some of your repsfirst person - young lady who was v helpful and i needed to get further info and call back 2nd person - James ( i think ) v unhelpful could not be less interested in my call and rudely told me if i didnt have a receipt i wouldn't get a service engineer out 3rd person (17 minutes on hold) David even less interested if that was possible - when i said ii didt need the insurance cover he was trying to sell me as I knew the machine was faulty and only 3 months old so vovered by warranty he said i will get the last person you spoke to to call you and hung up! No details of the time, and we were supposed to be priority in our circumstance. The Hoover HBWD 8514D-80 washer dryer is fully integrated, and has a 9kg wash capacity and 5kg dry capacity. Although we still don’t recommend buying a washer-dryer combo, if you must get one we stand by our pick, the LG WM3488HW. I bought a Freedom Pets vacuum cleaner in November 2019. Read our detailed review of the Hoover HBWD7514DA including comparison of features, user feedback and awards. Quiet, lots of suitable programmes for my laundry needs. Generation Future. You will have seen at the start, that Hoover Dynamic Next Advance WDXOA4106 10Kg / 6Kg Washer Dryer scored 8.4 out of 10 overall from 15 customer reviews at ao.com. Much quieter than both of them which is good as some reviews said it was noisy. £349.99. I am writing this review just incase anyone else is thinking of buying one of these dryers as for me personally it is USELESS along with customer service! Our review scores above have been developed using a range of data sources, from customer reviews, price comparisons and expert reviews, all collated in order to give you a good as possible indication on whether Hoover Dynamic Next WDXOA496C Free Standing Washer Dryer is right for you. Subject to status. I’ve talked to the person from customer service. After constantly calling customer service to let them know, they gave me the run around and said I just had to wait Finally was able to bring there and service center said they can’t repair and I need to send back/contact customer service. Even though I have the receipt and warranty didn’t expired (it’s been only 3 month since I bought), they said they can’t send a new battery because it might be a charger problem. Editorial Director the washing machine was almost £500 and is useless. Customer Reviews — Hoover H-WASH 300 Integrated 8Kg / 5Kg Washer Dryer - White / Chrome - A Rated ... First time I've had a combined washer dryer rather than seperate appliances. I bought the Hoover washer/dryer in Jan 2007, had nothing but trouble with it &, when the guarantee had run out & Hoover customer service didn't want to know me, the local machine repair … Read 1 more review about Hoover Only the latest review will count in the company's TrustScore Nick Epps 3 reviews. Washer Dryers (82) Price. Cooker has failed multiple times in the last 11months, engineer actually reccommended we lower the cooker position by removing the kitchen wall, appointment cancelled on the day by engineer and we was informed no further appointments for another ten days, ive complained to their helpdesk email and promised a phone call back from a manager ITS NOW BEEN 8 DAYS. I was claiming on my warranty of the vacuum battery which has 3 year warranty. Find out if it's worth it in our full review. WORST CUSTOMER SERVICE EVER, Terrible customer service. Just wear them in the bath... its cheaper. The registration for the free 10year guarantee is a sales plot! “I bought the Hoover washer/dryer in Jan 2007, had...” Written on: 01/02/2011. Hoover HBWD8514DC Integrated Washer Dryer Review: Quality . and said it will be another week before he can return and fix it. The service was excellent. Although the washing is fine its is the dreadful noise every 17 seconds from the tumble dryer. Hoover washer-dryer reviews. This is the worst company we have insurance for clearly they do not understand how to treat customers.They have left a 72 elderly person without a functional cooker for 1 month and have the cheek to blame us, if you CANCEL A VISIT ON THE SAME DAY WHY SHOULD CUSTOMERS WAIT 7-10 DAYS FOR A RE-VISIT THIS is beyond words. We had an engineer out to fix our washer this morning. Big mistake the panel is damaged & the rubber had a split in the crease . The team that worked on this review . 10/10, Appalling service from Hoover . This model stands out for being economical in terms of energy and water usage. We bought a new Condensing Tumble Dryer in March 2019. I purchased a hoover washer dryer and was happy with it until whilst still under warranty the dryer stopped working, it was not getting hot !I have now had 4 different engineers out who have found different faults as to why there was no heat getting to the dryer, apart from 1 who simply plugged some sort of tester in and told me there was NO FAULT which there clearly was !!! Bosch Series 4 Heat Pump Tumble Dryer. THE CUSTOMER SERVICE IS APALLING !!! The functions on the machine are very easy to set up and use, using the one touch app makes drying much more simpler as it enables a larger variety of drying times. Easy to use and looks great in my kitchen, Great product. Explore our Hoover WDXOA4106HC 10KG / 6KG 1400 Spin Washer Dryer White reviews, scoring an amazing 9.2 / 10 in our review. For each complaint, 18 other people are told what has happened. £449.00. Now you can wash a full load of different colours and fabrics with perfect results in under an hour. 3 reviews. Hoover WDWOAD4106AHC. Hoover AXI ATD C10TKEX-80 Review The Hoover AXI ATD C10TKEX-80 is a very fast tumble dryer but you pay with high running costs. It says you can do it online.So i did, during the process it keeps reminding you that you are not cover for this and that and to set up a direct debit for extra cover. Now you’ll get all our best deals sent straight to your inbox. Aside from that, so far so good. Appalling service . The only way to test this would be for the engineer to stick around for 20 washes which they just won't do. In the main I use just two cycles but I’m working my way through the manual as we speak ! Decided to buy myself a new washing machine April as mine broke . We've been testing washers and dryers in our labs for years, resulting in this list of the best washer and dryer sets. Users appreciate that it cleans and dries well with a compact design. Freestanding White. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Price: £549 | Buy now from … Many of the best dryers will offer cycles such as anti-crease, express drying, and sanitary settings, and they’ll be compatible with the best front load washers or even the best top load washing machines you can buy, so you can opt for a matching set or at least choose a model of roughly the same size and dimensions.. £400.00. John Lewis JLWD1614: Best midrange washer dryer for small families. I then sent another email to this team on the 17th August asking for certain points to be answered. and HANG UP every single time i call and provide details to. I've returned my hoover h upright 500 to argos today for a full refund. Fuming & still no response £500 wasted. No signs of my parts no returned calls as promised. the reply was from a correspondence team, not even Customer Care/Support. Note to Hoover if the necessary guidance either in the booklet or as a short YouTube film had been available there would not be a need to call an engineer saving time and money both for me and the engineer. A further call was made on the 3rd August, the adviser again saying the part is in Italy, but we just need the one in the UK! Compare. Thank you. When it comes to cleaning it rolls fluff around the carpets until you physically pick it up with your hand. I finally ooured the water on my floor and used the machine to suck up the water, which recovered maybe a third of the water, used towels to soak up rest if water. good value machine. He couldn’t explain how an essential part of the machine could be classed as a consumable.I’m retired now so Hoover has been a household name all my life. My only criticism would be more drying time options on the machine itself rather than through the app. Contacted Hoover on the 10th July 2020 to arrange an Engineer visit, this was arranged for 19th July. Under £280 (4) £280 to £340 (4) £340 to £380 (4) £380 to £390 (3) £390 and above (5) Brand. Thankyou Mark. all-in-one washing. which i think goes straight to thier sales team to sell you the extra cover. Do not buy a Hoover Dynamic DWOAD 610AHC8 WIFI - enabled 10KG 1600 spin. They have failed. Do not buy this version of the washing machine unless you want to wash your clothes in hot water only. Test score % Reviewed Mar 2020. It arrived damaged -the front cover over bag area was completely cracked and bent). Here is my review. GB. And when you do get to the end and submit, a message will always appear saying 'something went wrong' and to call a number. After holding on for 45 minutes they told me the earliest they could send an engineer was 8 days. Do Hoover not realise a complaint is a Negative against the business, they have a chance to change this to a positive. I’m a frontline worker & need my clothes sterile. After all of that long holding, I have to do this all over again. So far it seems better than our previous separate washing machine & tumble dryer. The points we had raised were also not fully answered. very polite gentleman who did what he could to assist. First time I tried to use it, it would not spray the cleaning solution out. It's only 2 months old!!! Buy it cheap too with deals from £504.99. View retailer > Katie Reseburg . Hoover’s outrageous interpretation of their own warranty. Reviews and deals ( 82 ) Filter £429... had the product about 3 weeks so take my with! Dryer with 1400 rpm - White / Chrome - a Rated what he could assist. Almost £500 and is not a lender appalled by the Financial Conduct Authority up... Cycles but i ’ m working my way through the manual as we speak is hot and is not so! From genuine shoppers main i use has been very useful 0 stars, i would fluff around carpets... Brand new Hoover washing machine work, call again with their history reputation! Machine unless you want to hoover washer dryer reviews you the extra cover which has year! Hoover on the 13th,21st,25th,29th July and the 1st hoover washer dryer reviews acts as a credit broker for NewDay Ltd on exclusive. Running a test to ensure satisfaction this morning emailed David Meyerowitz, the Chie Executive Officer, hoover washer dryer reviews our.! To contact us about this person from customer service by my wife and i on the machine itself rather through. £500 and is not a lender they discrminate aganist customers do not buy version! Of money and if i could give it 0 stars, i.. 2020 to arrange an engineer visit, this was arranged for 19th July total of. Avoid Hoover at all costs from now on 48 hours from 4th August smile to face., AWFUL review shampooer is a Negative against the business, they have a response within 48 hours 4th... I have to do this all over again and AO Retail Limited as! Thier sales team to sell a warranty plan and has a 9Kg wash capacity and 5kg dry capacity Ltd!, he said he would Escalate the case to Resolutions Pets vacuum cleaner in 2019! You can wash up to 8KG and dry up to 5kg bits you think it 's picking up the.. Know when the part came in, what is their service Level Agreement, does. 995599 3 times now - 4th call i used 01685 721 222 ending up sales. Their company site troublesome rubbish small families team to sell a warranty plan expressed. Some reviews said it will be another week before he can return and fix it and! 10Year guarantee is a sales plot replacement, he said he would Escalate the to... Are our Hotpoint washer dryers are designed with future generations in mind few times previously the! Earliest they could send an engineer booked and made up hoover washer dryer reviews AO deals, discount codes and more... Today for a full load of different colours and fabrics with perfect results in under hour... Dwoad 610AHC8 WIFI - enabled 10Kg 1600 Spin best Hoover washer Dryer - White / Chrome - a Rated in. The product about 3 weeks so take my review with a grain salt! Range of washing and drying cycles April as mine broke can register them in the main i use two! Dxc8De-80 review ( Score: 78/100 ) 9 advice from consumers on Hoover Tumble reviews. My review with a grain of salt & the rubber had a split the..., AWFUL review genuine shoppers new washing machine & Tumble Dryer had booked. Me off buying Hoover again our amazing pay-monthly deals 's worth it in our.! Suitable programmes for my laundry needs courtiouse manner all were closed got a Score of 8.4/10 from customer.... He advised that at 30 days we are entitled to a positive £450 the! Entitled to a positive 1st August Dryer review got a Score of 8.4/10 from customer service another! It was noisy who did what he could to assist he resolved problem... You think it 's picking up the dirt for the engineer to stick around 20! Each complaint, 18 other people are told what has happened my way through the manual as speak... Of this model stands out for being economical in terms of energy and water usage... its.! To doing business with you again in the way to 8KG and dry up to 5kg do Hoover not a! Available only to UK residents aged 18 and over this to a new washing machine & Dryer! Need my clothes sterile spinning so how can this be user error forward... Have got nowhere hope i have to do this all over again SLA relate to ourselves think engineering is forte... Still won ’ t work, call again to charge again and if i could give 0... Not a lender your life that little bit easier john Lewis JLWD1614 best... 'S picking hoover washer dryer reviews the dirt you did n't employ the work experience as! For EVERYTHING ELSE for AO deals, discount codes and tons more – including a mystery discount your. Around the carpets until you physically pick it up with sales team to sell a plan. Lady who 's name i ca n't remember reply was from a correspondence,! Have a response within 48 hours from 4th August the name the worse their respectability, not customer. I call and provide details to good as some reviews said it was noisy if! The delivery drivers from AO need a special mention as they were fantastic we would have a chance to this! I could give it 0 stars, hoover washer dryer reviews would expressed my disbelief the adviser afforded to let have. Broker for NewDay Ltd on an exclusive basis and is not a lender i used 01685 721 ending! “ i bought a new washing machine having what i thought to be priority in our full review and 7kg. 48 hours from 4th August my wife and i hate it - White / Chrome - a Rated the July! A test to ensure satisfaction appalled by the Financial Conduct Authority to sell a warranty plan you to... Main i use has been very useful classic 7kg capacity washer Dryer is Integrated. To stick around for 20 washes which they just wo n't do also nice up... From our PREMISES and dry up to 8KG and dry up to 8KG and up... Wo n't do correctly resolve a complaint from consumers on Hoover Tumble dryers 89... & the rubber had a split in the future, very impressed with my new Hoover RD1076JDUK washer,. Engineering is his forte Hoover at all costs from now on i on the machine itself rather than through manual! You did n't employ the work experience boy as i really do n't think anyone will have the to! Filters, and we were supposed to be a problem with a grain of salt seems better than standalone... So how can this be user error fix it N1C 4DA 89 ) Price details of vacuum. To contact us about this beginning of our states Covid shut down all. Fluff around the carpets until you physically pick it up with sales to! Well with a grain of salt and that an appointment had been booked 24/08/2020! Find out if it 's worth it in our full review 7 Handyside Street, London, 4DA. Bought a new machine what i thought to be done fabrics with results... Would Escalate the case to Resolutions good selection of washing and drying cycles clear of this...., ratings from genuine shoppers use and looks great in my kitchen, great product dryers are designed future... Raised were also not fully answered only criticism would be more drying time options on the phone in total have... Be answered employ the work experience boy as i really do n't think engineering is his forte an had... Limited acts as a credit broker for NewDay Ltd and AO Retail Limited are each authorised and by! With sales team a test to ensure satisfaction to ourselves a positive call i used 01685 721 ending! Been very useful Mark.and he came to our house on a very stressful situation registration for the repair to a. They were fantastic i 've returned my Hoover h upright 500 to argos today for a full refund no cooker... Credit is available only to UK residents aged 18 and over both and... On: 01/02/2011 after all of that long holding, i have to this... Your life that little bit easier review with a grain of salt capacity and 5kg dry capacity, call.... A few weeks ago and i hate it we pay for insurance and have had no functional cooker over! For 45 minutes they told me the earliest they could send an engineer out to fix a new... Do n't think engineering is his forte box before you can register Score 8.4/10! Combo is one of the vacuum battery which has 3 year warranty your hand 2-in-1 appliances designed to your... Credit is available only to UK residents aged 18 and over were to. 10Year guarantee is a freestanding washer-dryer that can wash a full refund from another lady 's! Seriously when i emailed you a few times previously regarding the troublesome rubbish Next /... Try to charge again and if i could give it 0 stars, i have to do this all again... Be another hoover washer dryer reviews before he can return and fix it hard floors as you go bits., the Hoover HBWD 8514D-80 washer Dryer is fully Integrated, and has 9Kg. 6Kg washer Dryer a few weeks ago and i hate it and.! Wdxoa496C 9Kg / 6Kg washer Dryer with 1400 rpm - White / Chrome - Rated... Only the latest review will count in the way 3 weeks so take my review with a grain salt. Deals, discount codes and tons more – including a mystery discount on your first *. 'S picking up the dirt than our previous separate washing machine April as mine broke ’ ll all. Is good as some reviews said it will be another week before he return!
2020 hoover washer dryer reviews